The introduction of the first seven-star service specification for household appliances

In order to standardize the services of the home appliance industry, recently, the China Standards Association released the industry's first seven-star service standard for home appliances, and the first batch of ten outstanding brands and channel stores in China have been certified by the China National Standardization Association, which means that the service standards of the Chinese home appliance industry are again upgrade.

It is understood that seven-star service includes product star, quality star, design star, health star, convenient star, speed star, service star seven aspects. Among them, each star has stood at the consumer's point of view and has conducted high-level standards, including the service scopes of pre-sale, sales, and after-sales processes, and has really set up high-value, efficient, convenient, and rapid value-added services for users.

Taking the design star as an example, the home appliance channel can not only provide consumers with free home appliance design solutions and home improvement design solutions according to user needs, but also can provide pre-punching and pre-embedded piping and other services before installation of home appliances. the first person to buy a link from the home appliance start time will be able to experience the comfort and dignity of the seven-star treatment.

As the industry's first star service standard, the seven-star service standard represents the highest level in the industry. Its release has set a new benchmark for the service upgrade of the entire industry, spurring more companies to work hard to improve the service level, thereby promoting household appliances companies and consumers. Establish a good relationship and enhance the overall reputation of the home appliance industry.